Privacy Policy
LingYu Robotics values your privacy. Please read this policy before using our services.
Last updated: May 2026
Beijing LingYu Robotics Intelligent Technology Co., Ltd. and its affiliates (hereinafter referred to as "LingYu Robotics", "we", and "our") understand the importance of privacy to you and will respect and protect your privacy. Please carefully read and understand this Privacy Policy (hereinafter referred to as "this Policy") before submitting personal information to LingYu Robotics.
This Policy applies to the official LingYu Robotics websites, pages, and related services that display or link to this Privacy Policy. In particular, this website is operated by Beijing LingYu Robotics Intelligent Technology Co., Ltd. (registered at Room 1801, Floor 15, Building 1, No. 99 Beisanhuan West Road, Haidian District, Beijing), which is the personal information processor for the personal information collected through this website.
This Policy describes how LingYu Robotics processes your personal information, but may not cover all possible data processing scenarios. We may provide specific data processing information for particular products, services, or activities through dedicated privacy notices, supplementary statements, or prompts provided at the time of collecting personal information.
This policy is designed to help you understand:
1. How LingYu Robotics Collects and Uses Your Personal Information
1.1 How LingYu Robotics Collects Your Personal Information
Personal information refers to various information recorded electronically or by other means that is related to identified or identifiable natural persons, excluding information that has been anonymized.
When you visit the LingYu Robotics website, use our services, or interact with us, we may collect your personal information. The specific types of data collected may vary depending on the website features, services, and how you interact with us.
You are not required to provide personal information to LingYu Robotics. However, in some cases, if you choose not to provide relevant information, we may be unable to provide you with the corresponding services, or respond to or process your inquiries, cooperation requests, job applications, or other requests.
LingYu Robotics will only collect and use your personal information for the purposes described in this Policy. The personal information we may collect includes:
1.1.1 Information You Provide to LingYu Robotics
1. Contact Information
When you contact us through website forms, email, phone, or other means for product inquiries, business cooperation, technical exchanges, media contacts, after-sales support, event registration, or feedback, you may provide us with the following information:
- Name
- Company name
- Position or department
- Phone number
- Email address
- City, country, or region
- Your inquiry content, cooperation intentions, or messages
- Other information you voluntarily provide
2. Recruitment Information
When you submit your resume, apply for a position, or participate in the recruitment process through this website or our designated recruitment channels, you may provide us with the following information:
- Name
- Phone number
- Email address
- Educational background
- Work experience
- Project experience
- Resume, portfolio, or other application materials
- Interview communication records
- Other recruitment-related information
3. Event or Resource Request Information
When you register for LingYu Robotics's online or offline events, request to download materials, subscribe to newsletters, or receive related information, you may provide us with:
- Name
- Company name
- Position
- Phone number
- Email address
- Industry information
- Event registration or resource request information
1.1.2 Information Collected During Your Interaction with Us or Use of This Website
1. Device and Network Information
When you visit the LingYu Robotics website, we may automatically collect information about your device and network, such as:
- Device type
- Operating system type and version
- Browser type and version
- Screen resolution
- Language settings
- IP address
- Internet service provider
- Referral source
- Other technical information necessary for the proper operation of the website
2. Interaction Records
When you use our website or interact with us, we may record relevant interaction information, such as:
- Inquiries, messages, or feedback you submit
- Communication records from phone calls, emails, online meetings, or offline events
- Records of resource requests, event registrations, or cooperation intention submissions
- Records of your clicks, browsing, downloads, viewing, or sharing of website content
3. Log Information
When you visit the LingYu Robotics website or view content provided by us, we may automatically collect and store necessary log information, such as:
- Access time
- Page path visited
- Referral page
- Client IP address
- Request status
- Browser information
- Device information
- Error logs
- Other information necessary for website security and stable operation
1.1.3 Third-Party Sources and Public Information
To the extent permitted by applicable laws and regulations, we may obtain information related to you or your organization from public channels or legitimate third-party sources, such as:
- Publicly available business registration information
- Official website or public media information
- Public exhibitions, conferences, and industry event information
- Business contact information lawfully provided by partners
We will only use the above information for legitimate, proper, and necessary purposes, such as business communication, cooperation evaluation, customer relationship management, or security and compliance management.
1.1.4 Non-Identifiable Data
LingYu Robotics may also collect and use non-identifiable data. Non-identifiable data refers to data that cannot be used to determine the identity of a specific natural person. For example, we may collect aggregated statistical data such as website visits, page views, referral sources, and content click-through rates.
The purpose of collecting such data is to understand how users use our website, products, and services, thereby improving website experience, optimizing content presentation, and enhancing service quality.
We will make every effort to separate your personal information from non-identifiable data and process them separately. If personal information combined with non-identifiable data can identify a specific natural person, such information will still be treated as personal information.
1.2 How LingYu Robotics Uses Your Personal Information
We may use your personal information for the following purposes:
1.2.1 Responding to Your Inquiries, Requests, or Interactions
When you visit our website, submit inquiries, apply for cooperation, request product or service information, register for events, download materials, provide suggestions, or contact us, we will use the information you provide to communicate with you and handle related matters.
| Category | Data Details | Purpose |
|---|---|---|
| Contact Info | Name, email, phone, company name, position, address, etc. | To communicate with you, respond to your inquiries, opinions, or suggestions, and process your cooperation, procurement, technical exchange, or service requests |
| Interaction Records | Information requests, calls, emails, meetings, event registrations, or communication records you submit | To respond to your requests and follow up on business cooperation, customer service, event participation, or resource requests |
1.2.2 Providing Relevant Content, Products, or Service Information
With your consent and in compliance with applicable laws and regulations, we may send you information about LingYu Robotics products, solutions, events, industry news, or other information that may interest you.
| Category | Data Details | Purpose |
|---|---|---|
| Contact Info | Name, email, phone, company name, position, industry, etc. | To communicate with you and send relevant product, service, event, or information updates |
| Interaction Records | Records of your web browsing, material downloads, video viewing, form submissions, event attendance, etc. | To understand your interests in our website, products, or services, so we can provide more relevant information or services |
| Device & Network Info | Device type, OS, browser type, screen resolution, language settings, IP address, etc. | To analyze website traffic and optimize website content and user experience |
If you do not wish to receive such information, you may unsubscribe via email, SMS, or other methods we provide, or contact us through the methods listed in the "How to Contact LingYu Robotics" section of this Policy.
1.2.3 Recruitment and Talent Management
If you submit your resume or apply for a position at LingYu Robotics, we will use your personal information for recruitment-related purposes, including:
- Evaluating your suitability for the position
- Communicating with you about the recruitment process
- Arranging written tests, interviews, or assessments
- Conducting hiring evaluations
- Confirming onboarding matters with you
- With your consent, including your information in our talent pool for future job opportunity communications
| Category | Data Details | Purpose |
|---|---|---|
| Application Info | Name, phone, email, education, work experience, project experience, resume, portfolio, etc. | For position matching, interview scheduling, hiring evaluation, and recruitment management |
| Communication Records | Phone calls, emails, interview records, recruitment process feedback, etc. | To advance the recruitment process and record recruitment communications and evaluation results |
1.2.4 Website Operations, Security, and Service Optimization
We may use relevant information to ensure the normal, secure, and stable operation of the website, troubleshoot issues, prevent cyberattacks, and improve website functionality and user experience.
| Category | Data Details | Purpose |
|---|---|---|
| Log Info | Access time, pages visited, client IP address, request status, device information, error logs, etc. | To fulfill legal obligations, ensure website security and stability, troubleshoot issues, and optimize website and services |
| Device & Network Info | Device type, browser type, OS, IP address, ISP, etc. | To identify abnormal access, prevent security risks, and analyze website traffic |
1.2.5 Compliance with Laws and Protection of Legal Rights
We may process your personal information for the following purposes:
- Complying with applicable laws, regulations, regulatory requirements, and judicial or administrative authorities' requests
- Fulfilling contractual obligations or managing contracts
- Protecting the personal and property safety of LingYu Robotics, users, partners, or the public
- Preventing, detecting, and investigating fraud, infringement, cyberattacks, or other illegal activities
- Protecting our legal rights and interests
If we intend to use your personal information for purposes not described in this Policy, or use information collected for specific purposes for other purposes, we will obtain your consent separately in accordance with the law.
2. How LingYu Robotics Uses Cookies and Similar Technologies
2.1 Cookies
To ensure the proper operation of the website, LingYu Robotics may store small data files called Cookies on your computer or mobile device. A Cookie is a plain text file stored on a computer or mobile device by a web server. The content of a Cookie can typically only be retrieved or read by the server that created it.
Cookies typically contain identifiers, site names, and some numbers and characters. With the help of Cookies, websites can store user preferences, recognize visit status, collect visit statistics, and improve user experience.
LingYu Robotics uses Cookies for the following purposes:
- Ensuring proper website operation
- Remembering your browsing preferences
- Analyzing website traffic
- Improving website content and user experience
- Ensuring website security
- Evaluating the effectiveness of promotions or events
We will not use Cookies for purposes beyond those described in this Policy.
You can manage or delete Cookies according to your preferences. Most browsers provide the ability to block, clear, or manage Cookies. You can refuse or manage Cookies through your browser settings. Please note, however, that disabling Cookies may affect the normal functionality of certain features of this website.
Specifically, this website loads Google Analytics through Google Tag Manager to measure site traffic. The related Cookies are set by Google and retained for up to 24 months. These analytics Cookies are only enabled after you explicitly choose "Accept". Your choice itself is recorded in a strictly necessary Cookie named ly_consent, which lasts 180 days and contains no information that identifies you.
2.2 Web Beacons and Pixel Tags
In addition to Cookies, we may also use web beacons, pixel tags, and similar technologies on our website or in emails. For example, emails we send you may contain click URLs linking to LingYu Robotics website content. If you click the link, we may track this click to help us understand message effectiveness, user preferences, and improve our services.
Web beacons are typically transparent images embedded in websites or emails. With pixel tags in emails, we may be able to determine whether an email has been opened.
If you do not wish your activities to be tracked in this manner, you may unsubscribe via the method provided in the email, or contact us through the contact methods provided in this Policy.
Cookies that are strictly necessary for the website to function are enabled when you visit. Analytics Cookies are only enabled after you explicitly choose "Accept" in the Cookie notice at the bottom of the site; until then, no analytics script is loaded at all. You may change or withdraw that choice at any time via "Cookie Settings" in the footer. Withdrawal does not affect processing carried out on the basis of consent before it was withdrawn.
3. How LingYu Robotics Discloses Your Personal Information
In general, LingYu Robotics will not disclose your personal information externally. However, in the following scenarios, we may share, transfer, or publicly disclose your personal information in accordance with the law:
3.1 Sharing with Service Providers or Partners
In cases where certain services are provided with the assistance of our authorized partners, suppliers, or service providers, we may share personal information necessary for delivering the services. For example:
- Website hosting and operations providers
- Data analytics providers
- Email or SMS service providers
- CRM system providers
- Recruitment platforms or agencies
- Event organizers or conference service providers
- Technical support providers
We require that the above partners, suppliers, or service providers process your personal information only for the purposes described in this Policy, adopt appropriate security measures, and not use your personal information for any other purposes.
3.2 Sharing Among Affiliates
To provide you with consistent services, conduct internal management, maintain customer relationships, facilitate business collaboration, or manage recruitment, we may share necessary personal information among LingYu Robotics's affiliates.
We will only share information for specific, clear, and legitimate purposes, and only share the information necessary to achieve those purposes.
3.3 Disclosure Required by Laws or Regulations
Where required by applicable laws and regulations, litigation or arbitration proceedings, or requests from administrative or judicial authorities, we may disclose your personal information to relevant regulatory agencies, law enforcement agencies, judicial authorities, or other competent authorities.
3.4 Disclosure to Protect Legal Rights
Where reasonably necessary, we may disclose your personal information, for example:
- To fulfill contracts or resolve disputes
- To protect the personal and property safety of LingYu Robotics, users, partners, or the public
- To prevent, investigate, or handle fraud, cyberattacks, infringement, or other illegal activities
- To protect our legal rights and interests
3.5 Transfer
We will not transfer your personal information to any company, organization, or individual, except in the following circumstances:
- Your explicit prior consent has been obtained;
- Transfer is required by laws, regulations, or regulatory requirements;
- In the event of mergers, divisions, acquisitions, asset transfers, bankruptcy liquidation, or similar transactions involving personal information transfer, we will require the new personal information processor to continue to be bound by this Policy; if the purpose or method of personal information processing is changed, we will obtain your consent again in accordance with the law.
3.6 Public Disclosure
We will only publicly disclose your personal information under the following circumstances:
- Your explicit consent has been obtained;
- Required by laws and regulations, judicial authorities, administrative authorities, or regulatory agencies;
- Where necessary to protect major public interests or the legitimate rights of relevant parties, to the extent permitted by law.
4. Your Rights in Personal Information Processing Activities
You should ensure that all personal information you submit to us is accurate and complete. LingYu Robotics will make every effort to maintain the accuracy and completeness of personal information and update relevant data in a timely manner based on actual circumstances.
Under applicable laws and regulations, you may have the following rights:
4.1 Access and Copy Your Personal Information
You have the right to access and copy the personal information we hold about you, except as otherwise provided by laws and regulations.
4.2 Correct and Supplement Your Personal Information
If you find that the personal information we process about you is inaccurate or incomplete, you have the right to request correction or supplementation.
4.3 Delete Your Personal Information
Under circumstances specified by laws and regulations, you have the right to request deletion of your personal information. For example:
- The processing purpose has been achieved, cannot be achieved, or is no longer necessary
- We have ceased providing the relevant product or service, or the retention period has expired
- You have withdrawn your consent
- We have processed your personal information in violation of laws, regulations, or agreements
- Other circumstances specified by laws and regulations
4.4 Withdraw Consent
When we process your personal information based on your consent, you have the right to withdraw your consent at any time. However, withdrawing consent will not affect the legality and validity of personal information processing activities that have already been carried out based on your consent prior to withdrawal, nor will it affect our continued processing of relevant information based on other legal grounds.
4.5 Refuse or Restrict Processing
Under circumstances specified by applicable laws and regulations, you have the right to refuse or restrict our processing of your personal information.
4.6 Request Explanation of Processing Rules
You have the right to request that we explain the rules governing personal information processing.
If you wish to exercise the above rights, you may contact us through the methods listed in the "How to Contact LingYu Robotics" section of this Policy.
To ensure security, we may require you to provide necessary information to verify your identity. For requests that are unreasonably repetitive, require excessive technical means, pose risks to the legitimate rights of others, or are impractical, we may refuse in accordance with the law.
In general, we will respond to your request within the period specified by laws and regulations after verifying your identity.
5. How LingYu Robotics Protects and Retains Your Personal Information
5.1 How We Protect Your Personal Information
LingYu Robotics values the security of personal information. We adopt appropriate physical, administrative, and technical safeguards to protect your personal information from unauthorized access, disclosure, use, modification, damage, or loss.
The security measures we take include but are not limited to:
- Access control
- Data encryption or de-identification
- Network security protection
- Log auditing
- Security monitoring and risk alerting
- Internal management policies
- Employee security and privacy training
- Signing confidentiality and data protection agreements with third-party service providers
We will do our best to protect the security of your personal information. However, please understand that the internet environment is not absolutely secure, and no security measure can be completely foolproof. Please protect your personal information properly and avoid providing sensitive information to us or any third party through insecure channels.
In the event of a personal information security incident, we will promptly take remedial measures in accordance with legal requirements, and when necessary, notify you through website announcements, emails, phone calls, text messages, or other reasonable means.
5.2 How We Retain Your Personal Information
We will only retain your personal information for the period necessary to achieve the purposes described in this Policy, unless laws and regulations require or permit an extended retention period, or you provide separate authorization.
The criteria we use to determine the retention period of personal information include:
- Time needed to complete the relevant business purpose
- Time needed to provide the website, products, or services
- Time needed to maintain business and communication records
- Time needed to ensure website, system, and service security
- Time needed to respond to user inquiries, complaints, disputes, or legal proceedings
- Whether you have agreed to a longer retention period
- Whether laws, regulations, regulatory requirements, or contracts have special retention requirements
For example:
- Inquiry and cooperation contact information: typically retained for a reasonable period after the communication purpose is fulfilled
- Recruitment resume information: typically retained for a reasonable period after the recruitment process ends; if you agree to be included in our talent pool, we may continue to retain it for a reasonable period
- Website log information: typically retained only for the period necessary to ensure website security and operational analysis
- Information required by laws and regulations: retained for the statutory period
When the retention period for personal information expires, or the processing purpose has been achieved, cannot be achieved, or is no longer necessary, we will delete or anonymize your personal information in accordance with the law.
6. How LingYu Robotics Handles Minors' Personal Information
LingYu Robotics's website, products, and services are primarily intended for enterprise clients, partners, industry users, job applicants, and other adult users, and are not primarily intended for minors.
If you are a minor, please use our website or provide personal information to us with the consent and guidance of your parents or other guardians.
For personal information of children under the age of fourteen, we will only process it when permitted by law, with explicit consent from parents or guardians, or when necessary to protect children.
If we discover that we have collected children's personal information without prior verifiable guardian consent, we will endeavor to delete the relevant data as soon as possible.
If a guardian discovers that a minor has provided personal information to us, or wishes to exercise related rights, they may contact us through the methods listed in the "How to Contact LingYu Robotics" section of this Policy.
7. Third-Party Providers and Their Services
To ensure a smooth browsing experience, you may encounter content, features, or links provided by third parties on the LingYu Robotics website. For example:
- Video streaming platforms
- Map services
- Social media platforms
- Recruitment platforms
- Data analytics tools
- Online customer service or form tools
- Other third-party websites or services
LingYu Robotics does not have full control over such third-party services. You may choose whether to access links, content, products, and services provided by third parties.
Please note that third-party services are independently operated by the respective third parties, and their personal information processing activities are not subject to this Policy. We recommend that you carefully read and understand the third party's privacy policy or personal information protection rules before submitting personal information to them.
8. How Your Personal Information Is Stored and Transferred
In principle, personal information collected and generated during our operations within the People's Republic of China will be stored within the People's Republic of China.
If it is necessary to provide your personal information overseas due to business development, service provision, cross-border cooperation, or technical support, we will follow the applicable legal procedures, including but not limited to:
- Obtaining your separate consent
- Conducting a personal information protection impact assessment
- Signing necessary data protection agreements with overseas recipients
- Adopting security measures such as encryption and de-identification
- Fulfilling other procedures required by laws and regulations
We will ensure that your personal information receives a level of protection no less than that required by applicable laws and regulations during cross-border transfers.
9. How This Policy Is Updated
LingYu Robotics reserves the right to update or modify this Policy from time to time.
If this Policy changes, we will publish the latest version of the Privacy Policy on the official LingYu Robotics website. For significant changes, we may also notify you through website announcements, pop-up notifications, email notifications, or other reasonable means.
Significant changes include but are not limited to:
- Significant changes to the purposes or methods of personal information processing
- Significant changes to the types of personal information processed
- Significant changes to the recipients of personal information sharing, transfer, or public disclosure
- Significant changes to your rights and how you exercise them in personal information processing activities
- Changes where the personal information security impact assessment indicates a higher risk
- Changes to contact information or complaint channels
The updated Privacy Policy will take effect upon publication on this website. Please review this Policy periodically to stay informed of the latest content.
10. How to Contact LingYu Robotics
If you have any privacy complaints, questions, comments, suggestions, or wish to exercise your personal information-related rights, you may contact us through the following methods:
Company
Beijing LingYu Robotics Intelligent Technology Co., Ltd.
Website
https://www.dexteleop.com/Address
Room 1801, Floor 15, Building 1, No. 99 Beisanhuan West Road, Haidian District, Beijing
In general, we will respond within fifteen business days or within the period specified by laws and regulations after receiving your request and verifying your identity.
If you are not satisfied with our response, particularly if you believe that our personal information processing practices have harmed your legitimate rights, you may file complaints or reports with regulatory authorities such as cyberspace, telecommunications, public security, and market supervision departments in accordance with the law.
Last updated: May 2026